Day-to-day IT support for businesses in Kent, from a local team based in Ashford. Microsoft 365, cybersecurity, Wi-Fi and networks, helpdesk and computer repair, with one number to call and no long contracts. We build the websites and tools you need too.
What we typically do
· Support
From £75
Day-to-day IT support for businesses in Kent. Microsoft 365, cybersecurity, Wi-Fi and networks, computer repair and an ongoing helpdesk. One local point of contact, no scripts and no long contracts.
· Build
From £900
Project work for businesses in Kent. Websites, custom web apps, automations and mobile apps. Modular by design, owned by you, looked after monthly so it is still running in three years.
Here are a few examples. Each one gets IT set up for the way that kind of business actually works, not a one-size-fits-all package.
Your business not listed? These are just a few examples of who we support. We work with all sorts of businesses across Kent, from sole traders to offices of twenty. Tell us about yours.
Answer a couple of quick questions and we will point you at the right place.
§ Quick diagnostic
Step 1
What do you need a hand with?
A small Kent IT outfit looking after businesses across the county. Careful work, clear communication and a real person on the end of the phone.
Ashford and the surrounding villages are home turf, and we cover the whole county beyond them: every major town and the villages in between. If you run a business in Kent, there is a good chance we already work nearby.
Plus the villages and surrounding areas in Kent. Send your postcode and we will tell you straight away.
A few representative examples of the work we typically do. These are not customer testimonials, just examples of the work we usually take on.
01 · Business, computer repair
A laptop down before a deadline
Diagnose the fault, sort the power or drive issue, get it booting cleanly and the data safe, fast, so nobody is left waiting. No fix, no fee on the diagnosis.
02 · Business, Microsoft 365
Slow start-up and Outlook freezing
Tidy the startup apps, clear the cache, sort the sign-in and the mailbox. Usually about an hour, remote or on-site.
03 · Business, Wi-Fi
Wi-Fi black spots across the office
Quick survey of the premises, sensible access point placement, sometimes a mesh node, so the signal reaches every desk.
04 · Business, Microsoft 365
Moving from Gmail to Microsoft 365
Plan the move, migrate mailboxes cleanly, switch over out of hours, set up MFA, walk the team through Outlook and Teams.
05 · Business, new starter
Setting up a new starter laptop
Build the device, add the user to Microsoft 365, sort sign-ins, deliver ready to go with a short handover.
06 · Business, cybersecurity
Rolling out MFA across the team
A clear plan, a quiet rollout, MFA on every account, a fallback in place for lockouts and a short briefing for staff.
07 · Business, backups
Backups that actually restore
Set up proper cloud backup for the files the business depends on, then test a restore so you know it works before you need it.
Anything we have missed? Drop us a line and we will happily talk it through.
Or call 07440 197197
Or try one of our free tools, including the phishing email checker.
For UK government cybersecurity advice, see the NCSC Cyber Aware guide.
Yes. If we look at your tech and cannot get it working, you do not pay for the labour. Honest diagnosis, honest answer. Any parts or travel are quoted separately and only billed with your written agreement before we start the work.
We are based in Ashford and cover the whole of Kent. Jobs in Ashford and the surrounding villages are usually same or next working day, and secure remote sessions are available county-wide the same day.
There is no minimum. We look after sole traders, offices and growing teams of up to around twenty people in Kent. One-off jobs are fine, and there is no long contract.
Both. A lot of issues are quicker to sort over a secure remote session, which means no waiting for a visit. When something genuinely needs hands on the device or the network, we come to you in Kent.
Yes. We set up new Microsoft 365 tenants, migrate mailboxes from Gmail, Outlook and older providers, sort licences and look after day-to-day admin for businesses in Kent.
Visits in Kent are usually arranged within a day or two, and same day for urgent issues during the working week. We will let you know an honest time when you get in touch.
No. Ashford is our home base, but we work across the whole county: Maidstone, Canterbury, Folkestone, Dover, Tunbridge Wells, Sevenoaks, Sittingbourne, the Medway towns and Tonbridge. If you are on the edge of our area, ask and we will let you know.
No. Most work is paid per visit or per session. If you want ongoing support, we offer simple monthly plans that you can cancel with a month’s notice.
Plain-English answers to the questions businesses in Kent ask us most, on IT, Microsoft 365, cybersecurity and websites.
Get in touch
Tell us what is going on in your own words. We will reply the same working day with a sensible next step and a clear price.