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Specialist business IT support for dental practices in Kent. We keep your practice management software, imaging, surgery PCs, Wi-Fi and patient records running and secure, so the clinic opens on time and the day runs to appointment.
Prefer to talk? Call 07440 197197
From the practice management software on reception to the imaging PC at the chair, we look after the technology a Kent dental practice depends on for every appointment.
The day-to-day services behind this are the same ones we provide every business: Microsoft 365, cybersecurity and Wi-Fi and networking, set up for the way dental practices actually work.
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Patient clinical records, X-ray images and medical histories are exactly the special-category health data the rules are strictest on.
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If the server or the chairside PC goes down, the X-rays will not load, the diary stops and the waiting room backs up.
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CQC and the NHS DSPT expect access control, backups and a plan. We make the technical side solid.
Anything we have missed? Drop us a line and we will happily talk it through, no obligation.
Yes. We support the IT around systems like Software of Excellence, R4, Dentally and iSmile, plus imaging on Romexis and CS Imaging and the link to CBCT and intraoral scanners such as iTero and TRIOS. We look after the server, workstations, logins, Wi-Fi and printing they rely on, and we deal with the software vendor when the issue sits with the application itself.
We handle the IT side: access control, secure and encrypted devices, multi-factor authentication, tested backups and the technical evidence behind the Data Security and Protection Toolkit, the Caldicott principles and CQC. We are not a compliance consultancy, but we make sure the technical controls are genuinely in place, including the route to Cyber Essentials.
A clinic that cannot open on time is a day of cancelled appointments, so we agree a response plan with you up front that suits your opening time and prioritise practice-critical issues. We are honest about what a small local team can commit to first thing, rather than advertising a 24/7 line we cannot reliably staff.
No. Our monthly support plans run on a simple three-month rolling contract with no long lock-in, or you can pay per visit if you only need us occasionally.
No. Ashford is our base, but we support dental practices across the whole of Kent, on-site where it is needed and over a secure remote session where it is quicker.
Tell us how you are set up and what is causing trouble. We will reply the same working day with a sensible next step and a clear price.