IT support for dental practices in Kent.
Specialist business IT support for dental practices in Kent. We keep your practice management software, imaging, surgery PCs, Wi-Fi and patient records running and secure, so the clinic opens on time and the day runs to appointment.
- SOE, R4 and Dentally kept running
- Patient and X-ray data secured for CQC and DSPT
- Reliable Wi-Fi and cabling across every surgery
- No long contracts, same working day reply
Prefer to talk? Call 07440 197197
The IT a dental practice actually runs on.
From the practice management software on reception to the imaging PC at the chair, we look after the technology a Kent dental practice depends on for every appointment.
The day-to-day services behind this are the same ones we provide every business: Microsoft 365, cybersecurity and Wi-Fi and networking, set up for the way dental practices actually work.
Higher stakes than the average office.
01
The data is sensitive
Patient clinical records, X-ray images and medical histories are exactly the special-category health data the rules are strictest on.
02
Downtime cancels appointments
If the server or the chairside PC goes down, the X-rays will not load, the diary stops and the waiting room backs up.
03
Inspectors will ask
CQC and the NHS DSPT expect access control, backups and a plan. We make the technical side solid.
Common questions from dental practices.
Anything we have missed? Drop us a line and we will happily talk it through, no obligation.
- A.01
Yes. We support the IT around systems like Software of Excellence, R4, Dentally and iSmile, plus imaging on Romexis and CS Imaging and the link to CBCT and intraoral scanners such as iTero and TRIOS. We look after the server, workstations, logins, Wi-Fi and printing they rely on, and we deal with the software vendor when the issue sits with the application itself.
- A.02
We handle the IT side: access control, secure and encrypted devices, multi-factor authentication, tested backups and the technical evidence behind the Data Security and Protection Toolkit, the Caldicott principles and CQC. We are not a compliance consultancy, but we make sure the technical controls are genuinely in place, including the route to Cyber Essentials.
- A.03
Yes. A clinic that cannot open on time is a day of cancelled appointments, so we build cover to suit. Our Premium monthly plan includes an out-of-hours line and we will agree a sensible response plan with you up front, so a problem can be sorted before the first patient arrives.
- A.04
No. We offer simple monthly support plans you can cancel with a month’s notice, or pay per visit if you only need us occasionally, on a no fix, no fee basis.
- A.05
No. Ashford is our base, but we support dental practices across the whole of Kent, on-site where it is needed and over a secure remote session where it is quicker.
Get in touch
Run a dental practice in Kent?
Tell us how you are set up and what is causing trouble. We will reply the same working day with a sensible next step and a clear price.