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Microsoft 365 support in Kent
Microsoft 365 support for businesses in Kent: clean tenant setup, careful mailbox migration from Gmail, Outlook or older providers, and sensible day-to-day admin.
Microsoft 365 support in Kent: mailboxes, files, accounts, the lot.
From the initial setup to day-to-day admin, we handle the bits that look simple but are easy to get wrong.
- 01
New tenant setup
A clean Microsoft 365 setup on your own domain, with sensible defaults, multi-factor authentication on by default and tidy admin from day one.
- 02
Mailbox migration
Moving from Gmail, Outlook, Exchange or an older provider. We migrate mailboxes, contacts and calendars without losing email, and we plan the switch for a quiet time.
- 03
Licences and billing
We help you pick the right licences for the team and review them each year, so you stop paying for things nobody uses.
- 04
Shared inboxes and groups
Distribution lists, shared mailboxes and team aliases set up properly, with the right access for the right people.
- 05
OneDrive and SharePoint
A clear file structure with sensible sharing controls so the team can find what they need, instead of hunting through inboxes for attachments.
- 06
Teams set up properly
Teams set up for calls, chat and meetings, without the chaos of fifty channels and a hundred notifications nobody can find.
- 07
Account security
Multi-factor authentication, conditional access where it helps, password policies and a sensible plan for joiners and leavers.
- 08
Day-to-day admin
New starters, leavers, password resets, licence changes and the quick fixes when Outlook has a moment.
The baseline
What good looks like.
Most businesses do not need anything fancy. This is the standard we work to.
No email downtime. Out-of-hours switchover. A straightforward move in a week or two.
The biggest worry with a mailbox migration is the team losing access for a day. We plan straightforward email moves so that does not happen: the cutover runs out of hours with mail-flow safeguards in place, and most teams notice nothing on the Monday morning beyond their new mailbox name.
- 01Week 1, Mon
Discovery call
We map out what you have, what mailboxes need to come across and any quirks. Quick chat, no obligation.
- 02Week 1, Tue to Thu
Tenant build and sync
We set up the clean Microsoft 365 tenant and start syncing mailboxes in the background. Your team is still on the old system, working as usual.
- 03Week 1, Fri evening
Switchover out of hours
After your team finishes for the week we flip the DNS, complete the final sync and verify it works on every device.
- 04Week 2, Mon
New Outlook, no fuss
Your team starts the week on the new system. We are available on standby for the first day to sort anything that comes up.
That timeline is for a straightforward email move. Two things change it. Larger migrations (50+ mailboxes, complex shared mailboxes, or domains spread across several providers) take longer, and full DNS propagation can run on for 24 to 72 hours, so we keep both systems live through the switch and nothing is missed. And if you want the tenant properly secured, with Conditional Access, multi-factor rollout across the team, Intune device management and data-loss or compliance policies, that is a separate piece of work we phase over several weeks rather than days: each policy is switched on carefully and watched before the next. We scope it honestly and confirm the timeline in writing before any work begins.
Microsoft 365, answered.
Most businesses benefit from a proper email setup, shared files and good account security. We help you pick a plan that fits, even if there are only one or two of you.
Yes. We plan the migration so old email, contacts and calendars come across cleanly. The cutover is scheduled for a quiet time, and we check everything is working before we sign off.
We run short, practical sessions covering the bits people actually use: Outlook, Teams, shared files and a few sensible habits. No long courses, just the basics done well.
Yes. Our monthly support plans include day-to-day admin, licence reviews, joiner and leaver tasks and quick help when staff need it.
We work with Microsoft 365 every day and configure it to current best practice, but we are a small local IT business in Kent rather than a global reseller. You get the same care either way.
Thinking about Microsoft 365?
Whether you are starting from scratch or tidying up a tenant somebody else set up, we are happy to talk it through and tell you honestly what is worth doing.