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Kent·TechSupport
IT support for estate agents in Kent

IT support for estate agents in Kent.

Specialist business IT support for estate agents in Kent. We keep your agency CRM, portal feeds, branch network and phones running and secure, so your negotiators can list, value and sell instead of fighting the tech.

  • Reapit, Alto and Jupix kept running
  • Email security that stops completion fraud
  • Branches connected and listings live
  • No long contracts, same working day reply

Prefer to talk? Call 07440 197197

What we look after

The IT an estate agency actually runs on.

From the CRM your negotiators live in to the window displays on the high street, we look after the technology a Kent estate agency depends on every day.

  • · 01

    Agency CRM, kept running

    We look after the IT around your CRM, whether that is Reapit, Alto, Jupix, Dezrez or Street.co.uk, the logins, devices, printing and connection it depends on, and we make sure the portal feeds out to Rightmove, Zoopla and OnTheMarket keep flowing so listings stay live.

  • · 02

    More than one branch, one network

    When you have offices across Kent, they need to share data on a connected, reliable network. We set up secure links between branches so the same property and client records are there wherever your team logs in.

  • · 03

    Email security and anti-fraud

    Deposit and completion fraud starts with an intercepted email and a spoofed account. We put multi-factor authentication, SPF, DKIM and DMARC anti-spoofing and proper filtering in place, so a buyer never gets fake bank details in your name.

  • · 04

    On the road and in the branch

    Negotiators and valuers work from phones and laptops at viewings, so they need secure remote and mobile access to the CRM, backed by Wi-Fi and broadband in the branch that does not drop when the office is busy.

  • · 05

    Phones, displays and signage

    VoIP phone systems built for high call volumes that follow your team between branches, plus the window displays and digital signage on the high street kept powered, updated and online.

  • · 06

    AML data, GDPR and backups

    The client ID behind your anti-money-laundering checks is sensitive personal data. We keep it access-controlled, encrypted and backed up, with the technical side covered for GDPR and the route to Cyber Essentials.

The day-to-day services behind this are the same ones we provide every business: Microsoft 365, cybersecurity and Wi-Fi and networking, set up for the way estate agents actually work.

Why estate agents are different

A bigger fraud target than the average office.

  • 01

    The money moves through you

    Deposits and completion funds make agents a prime target for email interception, so anti-spoofing and account security are not optional.

  • 02

    No feed means no viewings

    If connectivity drops or the portal feed breaks, listings stop updating on Rightmove and viewings stall. Uptime sells houses.

  • 03

    You hold ID and AML data

    Client identity documents from your AML checks are exactly the personal data GDPR is strictest on, so it has to be locked down.

FAQs

Common questions from estate agents.

Anything we have missed? Drop us a line and we will happily talk it through, no obligation.

Talk to Us
  • A.01

    Yes. We support the IT around systems like Reapit, Alto by Zoopla, Jupix, Dezrez, Street.co.uk and Vebra, the logins, devices, Wi-Fi and printing they rely on, and we keep the portal feeds to Rightmove, Zoopla and OnTheMarket flowing. When the issue sits inside the application itself, we deal with the software vendor on your behalf.

  • A.02

    This is the big one for agents. We put the technical defences in place: multi-factor authentication on every account, SPF, DKIM and DMARC anti-spoofing so nobody can send email in your name, plus filtering against phishing and interception. We also help train staff to spot a changed bank detail before money moves.

  • A.03

    Yes. We set up secure, reliable links between offices so every branch shares the same CRM, property records and client data, with sensible security across the lot and one local number to call when something breaks.

  • A.04

    No. We offer simple monthly support plans you can cancel with a month’s notice, or pay per visit if you only need us occasionally. No fix, no fee on one-off work.

  • A.05

    No. Ashford is our base, but we support estate agents across the whole of Kent, on-site at the branch where it is needed and over a secure remote session where it is quicker.

Get in touch

Run an estate agency in Kent?

Tell us how you are set up and what is causing trouble. We will reply the same working day with a sensible next step and a clear price.

Talk to UsOr call 07440 197197
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