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Specialist business IT support for care homes in Kent. We keep your eMAR and care planning software, Wi-Fi, devices and resident records running and secure, so your team can focus on care, not the tech.
Prefer to talk? Call 07440 197197
From the care management software to the Wi-Fi in the residents’ lounge, we look after the technology a Kent care home depends on every day.
The day-to-day services behind this are the same ones we provide every business: Microsoft 365, cybersecurity and Wi-Fi and networking, set up for the way care homes actually work.
01
Resident care records, medication and next-of-kin details are exactly the data the rules are strictest on.
02
Care does not stop at 5pm, so the Wi-Fi, devices and care software cannot either.
03
CQC and your insurers expect access control, backups and a plan. We make the technical side solid.
Anything we have missed? Drop us a line and we will happily talk it through, no obligation.
Yes. We support the IT around systems like Nourish, PASS and Person Centred Software, the devices, logins, Wi-Fi and printing they rely on, and we deal with the software vendor when the issue sits with the application itself.
We handle the IT side: access control, secure and encrypted devices, multi-factor authentication, tested backups and the evidence of good practice. We are not a compliance consultancy, but we make sure the technical controls are genuinely in place, including the route to Cyber Essentials.
Care homes run around the clock, so we agree a clear response plan with you up front and prioritise urgent issues. We are straight about what a small local team can cover, rather than advertising a 24/7 line we cannot reliably staff, and we help you put sensible escalation in place for genuinely critical cover.
No. Our monthly support plans run on a simple three-month rolling contract with no long lock-in, or you can pay per visit if you only need us occasionally.
No. Ashford is our base, but we support care homes across the whole of Kent, on-site where it is needed and over a secure remote session where it is quicker.
Tell us how you are set up and what is causing trouble. We will reply the same working day with a sensible next step and a clear price.