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Kent·TechSupport
IT support for recruitment agencies in Kent

IT support for recruitment agencies in Kent.

Specialist business IT support for recruitment agencies in Kent. We keep your CRM, email, phones and candidate data running and secure, so your consultants can keep sourcing and placing, not fighting the tech.

  • Your recruitment CRM kept running
  • Email that lands, not in spam
  • Fast, secure remote access for consultants
  • No long contracts, same working day reply

Prefer to talk? Call 07440 197197

What we look after

The IT a recruitment agency actually runs on.

From the CRM your consultants live in to the phone system handling the call volume, we look after the technology a Kent recruitment agency depends on every day.

  • · 01

    Your recruitment CRM, kept running

    We look after the IT around your CRM and applicant tracking system, whether that is Bullhorn, Vincere, JobAdder, RDB ProNet or Mercury on Dynamics, including the logins, the job board and LinkedIn Recruiter integrations, and we liaise with the vendor when an issue is theirs to fix.

  • · 02

    Email that actually lands

    Recruitment lives on high-volume email, so deliverability matters. We set up your SPF, DKIM and DMARC records properly so your CVs and shortlists reach clients’ inboxes instead of spam, and so spoofers cannot send mail in your name.

  • · 03

    Fast, secure remote access

    Your consultants work hybrid and from client sites, so they need quick, secure access to the CRM and files from anywhere, with multi-factor authentication on every account rather than a clunky setup that tempts people to cut corners.

  • · 04

    Phones built for call volume

    A VoIP phone system that copes with the volume of calls a desk makes in a day, follows consultants between home and office, and gives you the call handling and reporting a busy recruitment floor needs.

  • · 05

    Candidate data and GDPR

    Candidate and client records are the heart of the business and squarely under GDPR. We handle the IT side of consent, retention and the right to be forgotten, with access control, encryption and tested backups behind it all.

  • · 06

    Onboarding and offboarding consultants

    Recruitment has high staff turnover, so we make joiners and leavers quick and tidy: a new consultant set up and billing on day one, and a leaver’s access to the CRM and mailbox shut off the moment they walk, with nothing left open.

The day-to-day services behind this are the same ones we provide every business: Microsoft 365, cybersecurity and Wi-Fi and networking, set up for the way recruitment agencies actually work.

Why recruitment agencies are different

A faster floor than the average office.

  • 01

    Email is the business

    Consultants send CVs and shortlists all day, so deliverability and spoofing protection are not optional extras.

  • 02

    The CRM is everything

    If Bullhorn or Vincere is slow or unreachable, nobody is sourcing or placing, and billing stops with it.

  • 03

    Clients now ask

    PSLs and tenders increasingly want Cyber Essentials and proof you protect candidate data before they sign.

FAQs

Common questions from recruitment agencies.

Anything we have missed? Drop us a line and we will happily talk it through, no obligation.

Talk to Us
  • A.01

    Yes. We support the IT around systems like Bullhorn, Vincere, JobAdder, RDB ProNet and Mercury on Dynamics, the logins, devices, remote access and the job board and LinkedIn Recruiter integrations they rely on, and we deal with the vendor when the issue sits with the application itself.

  • A.02

    Usually, yes. High-volume sending without the right setup is the common cause. We configure your SPF, DKIM and DMARC records, tidy your sending domains and check you are not on any blocklists, so your CVs and shortlists reach the inbox and nobody can spoof your name.

  • A.03

    Yes. More clients and preferred-supplier lists now ask for it. We handle the IT side: multi-factor authentication, secure and encrypted devices, patching and access control, and we help you prepare for the Cyber Essentials assessment. We are an IT support provider rather than a compliance consultancy, but we make sure the technical controls are genuinely in place.

  • A.04

    Yes, and in recruitment that matters because turnover is high. We get a new consultant set up with their CRM, mailbox, phone and remote access ready on day one, and when someone leaves we shut off their access to the CRM and mailbox straight away so nothing is left open.

  • A.05

    No. Ashford is our base, but we support recruitment agencies across the whole of Kent, on-site where it is needed and over a secure remote session where it is quicker.

Get in touch

Run a recruitment agency in Kent?

Tell us how you are set up and what is causing trouble. We will reply the same working day with a sensible next step and a clear price.

Talk to UsOr call 07440 197197
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