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§ 01IT support across Kent

IT support in Kent for homes and small businesses.

Friendly, local IT support across the whole of Kent. Computer repair, Microsoft 365, Wi-Fi, cybersecurity, ongoing helpdesk. One local point of contact, no scripts, no fix, no fee. Same working day reply on every enquiry.

§ 03By town

Local IT support across the Kent towns.

Dedicated landing pages for the towns we work in most often. The same service and pricing applies across the rest of the county, so if your town is not listed, get in touch anyway.

See the full list of areas, including those without a dedicated page, on the service areas page.

§ 04Why Kent businesses pick us

The kind of IT support you would recommend to a friend.

A small Kent IT support outfit looking after homes and small businesses across the county. Careful work, clear communication, a real person on the end of the phone.

  • · 01

    No fix, no fee

    If we look at your tech and we cannot get it working, you do not pay for the labour. Honest diagnosis, every time.

  • · 02

    Local and personal

    Based in Kent, working in Kent. You speak to the same person every time, never an offshore call centre or a script.

  • · 03

    Plain English, always

    We explain what is going on, what we did and what you can do next time. No jargon, no upselling, no scaring you into things you do not need.

  • · 04

    Same working day reply

    Most enquiries get a reply the same working day. Urgent issues usually get sorted the same day too, remotely where possible.

  • · 05

    Microsoft 365 specialists

    Clean tenant builds, careful mailbox migrations, sensible licence choices and multi-factor authentication on by default.

  • · 06

    No long contracts

    One-off help when you need it, or a simple monthly plan you can cancel with a month's notice. No big upfront costs.

§ 05FAQs

Common questions about IT support in Kent.

  • A.01

    Yes. If we look at your tech and cannot get it working, you do not pay for the labour. Honest diagnosis, honest answer. Any parts or travel are quoted separately and only billed with your written agreement before we start the work.

  • A.02

    We are based in Ashford and cover the whole of Kent. Jobs in Ashford and the surrounding villages are usually same or next working day, and secure remote sessions are available county-wide the same day.

  • A.03

    Yes. Roughly half of our work is home users with everyday tech issues, and half is small businesses in Kent. There is no minimum and no long contract for one-off jobs.

  • A.04

    Both. A lot of issues are quicker to sort over a secure remote session, which means no waiting for a visit. When something genuinely needs hands on the device or the Wi-Fi, we come to you across Kent.

  • A.05

    Yes. We set up new Microsoft 365 tenants, migrate mailboxes from Gmail, Outlook and older providers, sort licences and look after day-to-day admin for small businesses in Kent.

  • A.06

    Visits across Kent are usually arranged within a day or two, and same day for urgent issues during the working week. We will let you know an honest time when you get in touch.

  • A.07

    No. Ashford is our home base, but we work across the whole county: Maidstone, Canterbury, Folkestone, Dover, Tunbridge Wells, Sevenoaks, Sittingbourne, the Medway towns and Tonbridge. If you are on the edge of our area, ask and we will let you know.

  • A.08

    No. Most home and small business work is paid per visit or per session. If you want ongoing support, we offer simple monthly plans that you can cancel with a month's notice.

§ 06 · Get in touch

Need IT support in Kent?

Tell us what is going on with the tech. We will reply the same working day with a sensible next step and a clear price.