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Kent·TechSupport
§ 01Computer repair & home IT support in Kent

Computer repair and home tech, sorted properly.

Laptops that will not switch on, slow PCs, broken Wi-Fi, virus removal, printers, Microsoft 365 and new device setup. We get the tech behaving again, in person across Kent or remotely. No fix, no fee on every diagnostic.

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§ 02What we help with

The everyday tech problems that get in the way.

If it is tech and it is annoying you at home, there is a good chance we have sorted it for somebody else in Kent already.

  • · 01

    Computer repair: laptops & PCs that will not start

    Diagnose the fault, fix what we can on the spot, quote anything that needs parts before we proceed. Drives, fans, power, screens, RAM, the lot. No fix, no fee on the diagnostic.

  • · 02

    Slow laptops and desktop PCs

    A proper tidy-up that gets the machine running like it should. Updates, clean-up, sensible startup apps and an honest look at whether new storage or memory is actually worth the money.

  • · 03

    Wi-Fi and broadband problems

    Find the dead zones, sort the router, set up mesh or access points where they will actually help, and get every room of the house covered with a strong, secure signal.

  • · 04

    Printers and scanners

    Wireless printer setup that survives a router reboot, scan-to-email, sorted drivers, and a household where printing just works again.

  • · 05

    Email, Outlook and Microsoft 365 at home

    New mailboxes, recovering access to old ones, fixing Outlook tantrums and getting your email working consistently across phone, tablet and laptop.

  • · 06

    Backups for the things that matter

    Proper backups for family photos, important documents and the rest of it. Cloud, external drives or both, and we actually test that a restore would work.

  • · 07

    New device setup

    New laptop, phone or tablet? We unbox it, set it up, move your data and accounts across, install what you use and remove the bloatware you do not.

  • · 08

    Virus, malware and security checks

    A sensible look at devices and accounts. Dodgy pop-ups, suspicious sign-ins, weak passwords and out-of-date software all dealt with.

  • · 09

    Help with the day-to-day basics

    Photo organising, video calls with family, smart TVs, online accounts. If the tech is making life harder than it should, we can help.

§ 03How it works

A simple, sensible process.

No mystery, no surprises and no hard sells. Here is how a typical home support job runs from start to finish.

  1. 01

    Tell us what is going on

    A quick message or call. No tech knowledge needed, just describe it in your own words, even roughly.

  2. 02

    We agree the best approach

    Remote, on-site or a mix. You get a clear estimate before any work starts, and an honest steer if there is a cheaper option.

  3. 03

    We sort it and explain as we go

    We do the work, then walk you through what we did and what you can do yourself if it happens again.

  4. 04

    Follow-up if you need it

    Questions a few days later? Drop us a line. Small follow-ups are usually no charge.

§ 04FAQs

Common questions about home tech support.

Ask us anything
  • A.01

    Both. Many issues are quicker to sort over a secure remote session, which saves you waiting for a visit. When something needs hands on the device, the printer or the Wi-Fi, we come to you across Kent.

  • A.02

    Home visits start from £50 and remote sessions from £35. We give a clear estimate before any work and let you know if a job is likely to need more time. No fix, no fee on every diagnostic.

  • A.03

    Yes, regularly. We are patient, we go at their pace, we write things down so they have something to refer back to, and we will happily speak to a family member afterwards if it helps.

  • A.04

    Our standard hours are Monday to Friday, 8:00 to 18:00. Weekday evening visits can usually be arranged by appointment, often the same week. Weekend enquiries are always welcome by email and we will reply first thing Monday.

  • A.05

    Absolutely. Tell us what is going on in your own words on the contact form or over the phone, and we will take it from there.

§ 05 · Get in touch

Need a hand with the tech at home?

Tell us what is going on, in your own words. We will reply the same working day with a sensible next step and a clear price.

Request SupportOr call 07440197197
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