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Kent·TechSupport
§ 01Business IT support in Kent

A proper IT desk, without the full-time cost.

Affordable, reliable IT support for small businesses and sole traders across Kent. One local number, clear advice and the right hands on the keyboard when something needs sorting.

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§ 02What we cover

Everyday IT for small teams in Kent.

From sorting one user account to looking after the whole setup, we work at the scale that suits your business and grow with it.

  • · 01

    Day-to-day helpdesk

    A real person on the end of the phone. Quick answers when somebody is stuck, and a clear plan when something bigger is going on.

  • · 02

    Microsoft 365 admin

    User accounts, licences, mailboxes, shared inboxes, SharePoint and OneDrive, all looked after properly with security on by default.

  • · 03

    Email and calendars

    Mailbox migration from older providers, professional email on your own domain, signatures, shared calendars and team aliases.

  • · 04

    Cloud file storage

    OneDrive and SharePoint set up so the team can actually find what they need, instead of saving important files to random desktops.

  • · 05

    Devices and new starters

    Laptop and desktop builds, sensible defaults, secure sign-in and a tidy process for joiners and leavers that does not leave loose ends.

  • · 06

    Cybersecurity basics

    Multi-factor authentication, password managers, backups, phishing awareness and the small habits that prevent expensive problems.

  • · 07

    Office Wi-Fi and networks

    Proper Wi-Fi coverage across the whole office, a separate guest network for visitors and tidy cabling where it counts.

  • · 08

    Ongoing IT support

    Simple monthly plans for ongoing help, with priority response, regular reviews and proactive maintenance, instead of constant firefighting.

§ 03How we work

Sensible, steady, no surprises.

  1. 01

    Quick discovery

    A short call or visit to understand your setup, your team and what is causing pain right now.

  2. 02

    A clear plan

    A simple written plan with priorities, fixed prices for known work and honest time estimates for the rest.

  3. 03

    Tidy execution

    We do the work in sensible chunks, communicate as we go and try our best not to disrupt your team.

  4. 04

    Ongoing support

    Monthly plan or pay-as-you-go, with one local point of contact for everything IT.

§ 04Sectors we work with

Familiar with the small businesses around Kent.

A snapshot of the kinds of small businesses and organisations we look after across the county.

  • 01Local trades and contractors
  • 02Accountants and bookkeepers
  • 03Solicitors and small practices
  • 04Estate and letting agents
  • 05Care providers
  • 06Charities and clubs
  • 07Independent retailers
  • 08Cafés, restaurants and food businesses
  • A.01

    No. Most of our business clients have between one and twenty staff. We work happily with sole traders, partnerships and small limited companies across Kent. There is no minimum size.

  • A.02

    No. We offer simple monthly support plans you can cancel with a month’s notice. You can also pay per session or per visit if you only need help occasionally.

  • A.03

    Yes, and we do this often. We pick things up where they are, document what we find, sort the obvious risks first and bring everything up to a sensible standard at a steady pace.

  • A.04

    Yes. We handle Microsoft 365 setup and mailbox migrations from Gmail, Outlook and older providers, and look after the day-to-day admin afterwards.

  • A.05

    Yes. We work across the county and the Medway towns. If you are right on the edge of our usual area, give us a call and we will tell you honestly whether we are the right people.

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§ 05 · Get in touch

Looking for a proper local IT partner?

Tell us about your business and what is on your mind. We will reply the same working day with a sensible next step and a clear price.

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